Recruiting a Commercial Director for an online sports retailer

Author Name: Trevor Parker
Posted On 8 August 2024
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Recruiting a Commercial Director for an online sports retailer

Challenge

Our client, a £30m turnover privately owned business, required an experienced commercial director to assume responsibility for procurement including product selection and pricing.

Specific Challenges:

1. The founder was currently undertaking this responsibility and by her own admission, was unlikely to be able to step away easily.
2. The business had outgrown the somewhat “gut feel” approach to procurement.  As volume requirements grew, errors became more significant, the client required a data driven approach.
3. 95% of the products were sourced from overseas, mainly China with little to no quality control, quality had been built by reputation and trust. This was a challenge, because we felt it was important to recruit a person who respected the history, rather than an individual who wanted to do things their way and sacrifice those relationships for the sake of a process.  

Solution

As always, the M.O.S.T model was created, so we could understand the role properly.

We conducted a targeted search to identify candidates with extensive experience firstly looking at online sports retailers and then looking at businesses who also procured FMCG’s from China

Outcome

Within four weeks, we secured a Commercial Director from a leisure goods business although they didn’t have direct experience in the particular product, this worked well, by allowing the founder to maintain control of product choice, while the new Commercial Director added a data driven approach to the entire commercial process of the business.

Recruiting a Head of Compliance for a PE-Backed Specialist Automotive Insurance Business.

Challenge

A specialist automotive insurance business, backed by private equity (PE), required a Head of Compliance to ensure regulatory adherence and risk management in a highly regulated industry.

Solution

We targeted candidates with a strong background in compliance within the insurance sector, familiarity with regulatory frameworks, and experience in PE-backed environments.

Outcome

Within four weeks, we placed a Head of Compliance with a comprehensive understanding of regulatory requirements and a track record of implementing effective compliance programs. The candidate’s expertise in navigating complex regulatory landscapes and implementing robust compliance frameworks ensured the company’s operations remained compliant, mitigating risks and safeguarding its reputation. The Head of Compliance’s strategic approach and proactive measures not only ensured regulatory adherence but also enhanced operational efficiency, enabling the business to thrive in a competitive market environment.

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